Staying connected with friends and family while traveling is important for many tourists visiting the United Arab Emirates. However, when it comes to staying connected with loved ones back home or conducting business calls, visitors often face challenges due to the country’s unique regulations on internet calling apps. This comprehensive guide aims to provide tourists with essential information about using internet calling apps in the UAE, exploring the legal landscape, available options, and alternative solutions to ensure seamless communication during your stay.

Stay Connected with Internet Calling Apps in the UAE

I. Can I Stay Connected With Calling Apps in the UAE?

Are Calling Apps Allowed in UAE

The question of whether calling apps are allowed in the UAE is not a straightforward one. The country has implemented strict regulations on Voice over Internet Protocol (VoIP) services, which has led to confusion among travelers.

Despite the general restrictions, the UAE has approved several internet calling apps for use within the country. These apps have met the regulatory requirements set by the Telecommunications and Digital Government Regulatory Authority (TDRA). Some of the officially sanctioned apps include:

  1. Botim: A popular choice among UAE residents and visitors, Botim offers voice and video calling features.
  2. C’Me: Another approved app that provides similar functionalities to Botim.
  3. ToTok: Although it faced controversy in the past, ToTok has been relaunched and is currently available for use in the UAE.

However, there are many globally popular VoIP services face restrictions in the UAE. Notable examples include:

  1. WhatsApp calling
  2. Skype
  3. FaceTime
  4. Google Duo
  5. Viber

While these apps may work for text messaging, their voice and video calling features are typically blocked when accessed through UAE-based internet connections.

Overall, the restrictions on popular calling apps can be inconvenient for tourists visiting the UAE. Many travelers are accustomed to using services like WhatsApp or Skype to stay in touch with family or conduct business calls. The inability to use these familiar platforms often necessitates finding alternative communication methods or adapting to locally approved apps.

Make sure that your phone is already used in the UAE by checking out our guide on Using Cell Phone in UAE- How Can I Do It?

II. Internet Calling Plan in the UAE

To take advantage of internet calling apps in the UAE, subscribers must first sign up for an internet calling plan through one of the local telecom operators, such as du or Etisalat. Let’s take a look at internet calling plans: 

ProviderPlanPrice (AED)Price (USD)ValidityHow to SubscribeApps Supported
duMonthly Pack for Prepaid and PostpaidAED 52.5 $14.3030 days (auto renewal)SMS “ICP” to 1012VOICO, BOTIM
 Daily Pack for Prepaid OnlyAED 5.25 per day$1.43 per day24 Hours (non-auto renewal)SMS “DICP” to 1012 or dial 13535#VOICO, BOTIM
 Monthly Pack for Home OnlyAED 105  per month$28.57 per month30 days (auto renewal)Call +971-4-390-5555VOICO, BOTIM
EtisalatInternet Calling PlanAED 50 per month$13.63 per month30 days (auto renewal)SMS ‘ICP’ to 1012 or dial *101#BOTIM, GoChat, Voico UAE

By signing up for the most suitable internet calling plan and downloading featured apps before their trip, visitors to the UAE can benefit from free or low-cost voice and video calls without dependency on expensive roaming calls.

Pro Tips: For affordable connectivity in the UAE, purchase an eSIM from uaeesim.com. It activates a UAE cellular plan directly on your device, letting you use familiar apps with a domestic number.

III. UAE eSIM – The New Trend for Staying Connected with Calling Apps in the UAE

UAE eSIM - Alternative choice for tourist

When traveling to the UAE, obtaining a local eSIM from uaeesim.com allows you to bypass SIM acquisition and roaming fees, providing seamless communication through your existing app setup. Purchasing a UAE eSIM has become a popular trend among tourists visiting the country.

Uaeesim.com provides mobile data directly to your device without needing to change physical SIM cards. This allows you to continue using communication apps like WhatsApp, FaceTime, and Skype as normal while enjoying cost-effective data on the UAE’s high-speed networks – all without the need for a VPN. Affordable plan options are available ranging from 1 day up to 90 days, so you can select one that matches your travel duration and data needs.

From Dubai to Abu Dhabi, data flows freely with uaeesim.com

IV. FAQs on Calling Apps in the UAE

Can I use FaceTime in the UAE?

FaceTime is generally not available for use in the UAE when connected to local networks. Apple devices sold in the UAE typically do not have FaceTime pre-installed. However, if you bring a device with FaceTime from outside the country, it may work when connected to hotel Wi-Fi or other non-UAE based internet connections.

Are there any free calling apps in the UAE?

While many popular free calling apps are restricted, some approved apps like Botim and C’Me offer free versions with limited features. However, to access full functionalities, you may need to subscribe to a paid plan or use them as part of a telecom package.

What happens if I try to use a blocked calling apps in the UAE?

Attempting to use a blocked calling app typically results in the call not connecting or the app not functioning properly. In most cases, you won’t face legal consequences for simply trying to use these apps, but deliberately bypassing restrictions (e.g., using a VPN) can lead to penalties.

Can I use Wi-Fi calling in the UAE?

Wi-Fi calling features built into phones are generally blocked when connected to UAE networks. However, you can use approved apps like Botim or C’Me over Wi-Fi for internet-based calls. Find out the top spots for free public WiFi in the UAE, removing worries about data usage for internet calls through apps in the Emirates.

Are there any upcoming changes to UAE’s internet calling regulations?

The UAE’s stance on internet calling apps has shown signs of gradual relaxation in recent years. While no major changes have been officially announced, it’s worth staying informed about potential updates to regulations, especially as the country continues to position itself as a global business and tourism hub.

V. Final Word

Staying connected while traveling in the UAE presents unique challenges due to the country’s regulations on internet calling apps. However, with proper planning and an understanding of the available options, tourists can navigate these restrictions effectively. From exploring eSIM technology to using familiar calling apps, there are multiple ways to ensure you can make calls and stay in touch during your visit.